Privacy Policy

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New York Tax & Accounting LLC
Website: www.alicechencpa.com

Phone Number: (718) 461-8899

At New York Tax & Accounting LLC, your privacy is of utmost importance to us. We are dedicated to protecting your personal information and maintaining full compliance with all applicable regulations, including SMS/MMS communication guidelines. This SMS Privacy Policy outlines how we collect, use, and safeguard your information when you opt into SMS communications with us.

To ensure the delivery of our SMS communications, we may collect the following personal information:

• Name: To personalize our messages and identify you as a client.
• Phone Number: For sending SMS messages and ensuring timely delivery of critical updates.
• Other Voluntary Information: This may include specific preferences or details you choose to provide during the opt-in process.

We strive to collect only the information necessary to provide high-quality, relevant communications tailored to your needs.

The personal information we collect will only be used for the following purposes:

• Sending appointment reminders to help you stay on schedule.
• Notifying you about important deadlines or regulatory changes in tax and accounting.
• Sharing updates about our services, promotions, or special events that you have opted into.
• Responding to your inquiries or messages promptly and efficiently.

We do not use your information for marketing or promotional purposes unless you have explicitly opted into such communications. Additionally, your data will never be used for purposes unrelated to SMS messaging without your express consent.

SMS OPT-IN OR PHONE NUMBERS FOR THE PURPOSE OF SMS ARE NOT BEING SHARED.

We take strict measures to ensure the security and confidentiality of your personal information. Specifically:

• No Sharing with Third Parties: SMS opt-in information and phone numbers collected for SMS purposes are NOT shared with any third parties under any circumstances, including affiliates, service providers, or marketing partners.
• Regulatory Compliance: Even if you provide explicit consent, your information will not be shared, in accordance with the strict guidelines outlined in the RingCentral SMS/MMS Policies.Our commitment to these principles ensures that your information is handled with the highest degree of care and respect.

We implement stringent security measures to protect your personal information. These measures include:

• Data Encryption: All collected data is stored securely to prevent unauthorized access.
• Limited Access: Only authorized personnel have access to your information, ensuring it is handled responsibly.
• Retention Policies: We retain your data only for as long as necessary to fulfill the purposes outlined in this policy. Once no longer needed, your information is securely deleted.

By opting into our SMS communications, you consent to the terms outlined in this policy. You have the right to withdraw your consent at any time. To opt out of receiving SMS messages:

• Reply "STOP" to any SMS message you receive from us.
• Alternatively, you may contact us directly at (718) 461-8899 to request removal from our SMS list.

Once you opt out, you will no longer receive SMS communications, but you may still be contacted through other means, such as email or phone, as necessary.

Failure to include transparent opt-in and data-handling practices may result in non-compliance with regulations. To avoid this, we are committed to ensuring:

• Clarity: This policy is designed to be easily understandable and accessible to all users.
• Accountability: We continuously monitor our practices to ensure they align with all relevant laws and standards.
• Open Communication: If you have questions or concerns about this policy, we encourage you to reach out to us.

For any inquiries related to this SMS Privacy Policy or to address concerns regarding your personal information, please contact us:

• Phone: (718) 461-8899
• Email: info@alicechencpa.com
• Office Address: 133-36 41st Rd #CS6, Flushing, NY 11355

Your trust is our priority, and we are dedicated to maintaining the integrity of our communications with you.